Yes! Our ceramics are fired at high temperatures making them highly durable. Most of our plates, mugs, and bowls are safe for both the microwave and dishwasher.

Not at all! Because everything we make is handmade and produced in small batches by Indian artisans, minor imperfections, unique glaze runs, and tiny beauty spots are completely natural. They are the birthmarks of genuine craftsmanship, making your piece one-of-a-kind.

Absolutely. Your safety is our priority. All glazes used on our ceramics are 100% non-toxic, lead-free, and cadmium-free.

Ceramics don't love sudden, extreme temperature jumps. Avoid pouring ice-cold water into a hot mug straight out of the dishwasher, or placing a cold ceramic plate directly from the fridge into a hot oven.

Yes we do — but only for bulk quantities! Reach out to us via email at care@qshistudio.com or WhatsApp to discuss your concept and minimum order requirements.

We currently ship nationwide across India only. Orders are packed carefully and typically dispatched within a couple of business days. We offer free standard shipping on orders above ₹1,299.

Every ceramic piece and glass candle is meticulously wrapped in multiple protective, shock-absorbent layers before being placed in sturdy boxes. In the rare event that something arrives damaged, simply share an unboxing video or photo within 3 days of delivery and we will happily resolve it.

We are here to help!

Email: care@qshistudioo.com
WhatsApp: 9818698077

Reach out with your order details and our team will get back to you within 24 hours.

We want you to love your fit! Both returns and exchanges are available for our clothing line. To request a return or exchange, email us at care@qshistudio.com within 3 days of delivery or WhatsApp us at 9818698077.

For Exchanges: ₹49 reverse exchange fee.
For Returns: ₹99 processing fee deducted from refund amount.

Because our products are handmade in small curated batches, we currently accept returns or exchanges only for apparel size swaps or items that arrive physically damaged or incorrect. We are unable to accept returns for standard ceramics or candles due to a change of mind.

If your piece arrives damaged, please email or WhatsApp us within 24 hours of delivery with a clear photo or unboxing video. We will ship a free replacement or issue a refund.

Once approved, refunds typically take 5–7 business days to reflect in your original payment method depending on your bank's processing cycle.

We recommend washing garments inside out on a gentle cycle with cold water, or handwashing. For sweaters, always flat-dry them in the shade to prevent stretching. Avoid wringing or tumble-drying knits.

We provide a detailed size chart on every clothing product page to help you choose the perfect fit.

Not yet — currently we only ship within India.

Shipping costs depend on package weight, dimensions, and destination. We offer free standard shipping on orders above ₹1,299. Final shipping charges are shown during checkout.

Yes! Once your order is shipped, you will receive a tracking number via SMS or email to track your shipment.

Orders typically arrive within 7–10 working days depending on your location and shipping method selected.