Qshi Studio — Exchanges & Returns

Thank you for shopping with Qshi Studio! We take immense pride in our artisanal creations. Please review our policies below regarding our ceramics and apparel collections.

Ceramics Policy (Fragile Items)

Due to the delicate and fragile nature of our handmade ceramics, we do not offer returns or exchanges for any ceramic products once they are delivered.

Got an issue or dissatisfied with your order? If your ceramics arrived damaged or you face any issues, please email us immediately at care@qshistudio.com. Our team will connect with you within 24 hours to ensure you receive a helpful and fair resolution.

Apparel Policy

We want you to love your fit! For our clothing line, we offer a hassle-free exchange and return process under the following guidelines:

EXCHANGES

Window	Request within 2 days of delivery
Condition	Unworn • Unwashed • Tags intact
Eligible For	Size issue • Wrong item • Defect
Not Eligible	Innerwear • Swimwear • Accessories • Custom items
Exchange Fee	₹49 reverse shipping
Sale Items	Size exchange only (₹149)
If Size Unavailable	Store credit issued/Refund back to source

RETURNS (APPAREL ONLY)

Window	2 days from delivery
Condition	Unused with original tags & packaging
Return Fee	₹99 reverse shipping
Refund Mode	Back to source
Processing Time	After QC approval (10-15 days)